Frequently asked questionsAnswers to 15 questions about buying, receiving and refunding ticketsBuying ticketsWhere can I buy a ticket?Do I need to register to buy a ticket?Why do I need to confirm my email at registration?How many tickets can I buy for one event?Can I buy a ticket for someone else?PaymentWhat payment methods are accepted?Receiving your ticketHow do I receive my ticket after payment?Payment went through but the ticket is not in my account — what should I do?Do I need to print the ticket?RefundsCan I return a ticket and get a refund?I forgot my account password — how do I access my tickets?What happens if the event is cancelled?Entering the eventThe QR code will not scan at the entrance — what should I do?Can I transfer or resell my ticket?Personal dataIs my data safe?
